Warranty Information

Important Design Considerations

Dulux Steel Shield™ warranties are available on a wide range of fabricated  steel items, but those items must be designed, prepared (pre-treated), coated, fabricated and installed to standard ensuring that the item is fully protected.

It is essential that any item that is coated must be designed and fabricated to ensure:

• It meets key standards – Refer to AS 2312.1 and the relevant building code.

• Protection is a key consideration at the early stages of design – The design should allow the item to be prepared for coating correctly and that the minimum thickness of the specified coating can be achieved.

• Exposed areas are appropriately sealed to last the duration of the warranty – It is essential that the choice of other materials that contribute to protection such as sealants should be made to ensure that a Steel Shield™ warranty is not void due to the sealants failure. This is important if only one side of a section of metal is to be coated, or if a section is cut exposing the raw metal, as it must be in a sealed environment to protect the non-coated area from the environment i.e. not exposed to moisture, air and excessive heat. Should the seal fail, and a claim is made for an Steel Shield™ warranty project the warranty for the area affected will be void as the integrity of the seal is not the responsibility of Dulux.

• The following design elements are avoided – Narrow crevices, poor air circulation, depressions, sharp edges and corners, large flat ledges (not window ledges), intermittent welding, undrained flat surfaces, unsealed hollow sections, flat surfaces in loose contact where moisture may be drawn in between them by capillary action or where water and foreign matter will lodge, as these areas may result in premature failure of the coating system.

• Failure caused by post formed or post fabrication processes are avoided – Please be aware warranties shall not apply to areas where a failure is caused from post formed or post fabrication processes, such as metal perforation, welding, cutting, drilling or any other circumstances beyond the reasonable control of Dulux. Many post fabrication processes can impede achievement of a continuous layer of pre-treatment and the minimum film build of powder coating. Where there is doubt please consult the relevant guideline or regulation such as the building code or AS 2312.1 for information on mitigating any potential damage that could be caused by post fabrication processes.0000.2.0.